Confidence in the workplace: Insights from Linda Luman

In today’s unique business landscape offering so many variations of work from fully remote to hybrid or in-office, understanding how to be confident in all environments is key to the growth of an employee. Our Executive Vice President of Human Resources, Linda Luman, has witnessed firsthand the profound impact confidence can have on someone’s performance, job satisfaction, and overall career success. Drawing from her own experiences, Linda gave us her best advice and insights on how to foster confidence in not only yourself, but those around you.
When asked, “what does confidence mean to you”, Linda explained that the key to confidence is truly understanding who you are to the core and believing that you can do something. “Confidence is believing in yourself, having conviction in who you are, and acknowledging not only what you have accomplished but will accomplish in the future. It’s knowing that you can overcome challenges, be comfortable with speaking out and standing up for what you believe in while providing a voice that needs to be heard in a collaborative, supportive way.”
While some are naturally confident, many have to work at it. Linda learned early in her career that this was something she needed to strengthen and it has since helped her become who she is today.
“I learned to improve my confidence by working hard, gathering data, listening to others to prepare me for those times I knew I might be challenged at work. The more prepared I am, the more conviction I have and speaking out is not as hard now as it used to be. I encourage everyone to push themselves to speak up, ask thoughtful questions, and be prepared to share the data that gives you confidence. We all grow by leveraging what we’ve learned and we can’t be timid or think we are not good enough. We need to keep telling ourselves ‘I’ve got this’.”
So often, we see a lack of confidence in teammates who are new, engaged in larger groups and are afraid to speak up, or when there are leaders in the room. “Many don’t give themselves the credit for the ideas and experiences they have lived, so they remain silent. It’s not a game of perfection; we want to hear from you, we encourage it!”
Achieve’s open, collaborative, and transparent culture is designed to foster this kind of growth in our teammates. “We’ve created an amazing environment where everyone feels comfortable being themselves. You have to be comfortable in who you are and what you do while supporting everyone along the way. Don’t hold back—we want to hear your feedback and we want to feel comfortable providing it, too. We are all here to learn and grow and the more experiences we have in speaking up, the more confident we will become.”
Our culture plays a significant part in building confidence among teammates. Even with our fully remote and hybrid roles, we encourage collaboration across the organization and make every effort to help each other feel connected with company activities, employee resource groups, interest channels on Slack and anything else a teammate might need to grow.
Linda is passionate about supporting those who want to be their best selves. She’s constantly engaging with our teammates to find out what they’re truly interested in and helps them get on a path to doing what they love. Her best advice to start improving your confidence in the workplace today are these three tips:
Learn from others and share insights. Schedule time with a teammate or your manager to share ideas, ask questions and engage. The more you do this, it will feel empowering and easier to do.
Volunteer for an assignment. Interested in something? ASK! The worst thing you’ll hear is no and dabbling in new things is a great way to learn and find what you’re passionate about.
Don’t focus on what you don’t know. You have so much unique knowledge and experiences that the person next to you doesn’t. Focus on what you bring to the table and allow that to shine. You don’t have to know it all and everybody has the opportunity to learn while doing their job.
By encouraging open communication, providing feedback and collaborating with each other, you can feel empowered in the workplace and grow your career one uncomfortable step at a time. It gets easier as long as you trust yourself, your knowledge and your ability to do great things.
Article topics
People who liked this article also liked these

Teaser
Day in the lifeContent Type
Executive InsightsPublish date
December 17 YYYY
Summary
Growth isn’t just about moving up the ladder; it's about evolving, learning, and collaborating with others to conquer goals big and small. Caitlin Vines has been with Achieve since 2010 and sh

Teaser
Why I love AchieveContent Type
Executive InsightsPublish date
November 04 YYYY
Summary
In 2007, Melissa Whitlatch joined the company as an office assistant with a curious outlook and an openness to wherever her new path might lead. Fast forward 17 years, Melissa now serves as a Senior H

Teaser
Day in the lifeContent Type
Executive InsightsPublish date
October 08 YYYY
Summary
Achieve's culture is built upon our teammates' ability to thrive. Whether working from the comfort of their home beside their furry coworkers or at the office collaborating with others, we're committe
Let your dream job come to you
Join our community and get our latest jobs sent directly to your inbox.
Get Job AlertsRelated Jobs
Salary
Location
Orlando, FL
Location
Orlando
Job type
Full-time
Category
Sales
Remote
Onsite
Description
On the New Member Enrollment Sales team, you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. You’ll help guide ou
Reference
3743990009844966
Expiry Date
January 01 YYYY
Salary
Location
Tempe, AZ
Location
Tempe
Job type
Full-time
Category
Sales
Remote
Onsite
Description
On the New Member Enrollment Sales team, you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. You’ll help guide ou
Reference
3743990009845016
Expiry Date
January 01 YYYY
Salary
Location
Dallas, TX
Location
Dallas
Job type
Full-time
Category
Sales
Remote
Work from home
Description
On the New Member Enrollment Sales team, you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. You’ll help guide ou
Reference
3743990009844917
Expiry Date
January 01 YYYY
Salary
Location
Tempe, AZ
Location
Tempe
Job type
Achieve Temporary
Category
Product
Remote
Work from home
Description
This is a temporary role for approximately six months. There is a possibility of conversion to full-time employment. What you’ll do:Our business offers multiple lending products and we are in the mi
Reference
3743990009823346
Expiry Date
January 01 YYYY
Salary
Location
Tempe, AZ
Location
Tempe
Job type
Achieve Temporary
Category
Product
Remote
Work from home
Description
Our business offers multiple lending products and we are in the midst of transforming our lending business driving best in class consumer and agent experiences. In this Senior Product Manager - Tempor
Reference
3743990009818516
Expiry Date
January 01 YYYY
Salary
Location
Tempe, AZ
Location
Tempe
Job type
Full-time
Category
Facilities/Mailroom
Remote
Onsite
Description
Achieve is currently seeking a Facility Technician I-HVAC technician. Our ideal candidate is a great communicator with a positive attitude, who pays close attention to detail and accuracy and has a de
Reference
3743990009735441
Expiry Date
January 01 YYYY
Salary
Location
Tempe, AZ
Location
Tempe
Job type
Full-time
Category
Data & Analytics
Remote
Work from home
Description
As a Senior Data Engineer, you’ll impact the lives of everyday people and help them move from surviving to thriving with digital personal finance solutions. Behind our forward-thinking technology is a
Reference
3743990009707576
Expiry Date
January 01 YYYY
Salary
Location
Tempe, AZ
Location
Tempe
Job type
Full-time
Category
Data & Analytics
Remote
Work from home
Description
As a Data Analyst, Finance, you will leverage advanced analytics, automation, and financial modeling to support the Finance and Accounting departments. You will design and optimize processes to strea
Reference
3743990009707546
Expiry Date
January 01 YYYY
Salary
Location
Tempe, AZ
Location
Tempe
Job type
Full-time
Category
Data & Analytics
Remote
Work from home
Description
As a Sr. Data Analyst, Finance, you will leverage advanced analytics, automation, and financial modeling to support the Finance and Accounting departments. You will design and optimize processes to s
Reference
3743990009707144
Expiry Date
January 01 YYYY
Salary
Location
Tempe, AZ
Location
Tempe
Job type
Full-time
Category
Legal
Remote
Onsite
Description
The Senior Manager, Compliance & Risk will lead a team of analysts and be responsible for the design and execution of a risk-based monitoring and quality control program that drives risk identificatio
Reference
3743990009699386
Expiry Date
January 01 YYYY
Stay in the loop
Sign up to receive exclusive content like interview tips, resume best practices, and more.
I want in